ATM 888 Privacy Policy – Personal Data Protection for Malaysia Members

1Introduction

ATM 888 ("Platform", "We", "Company") respects the privacy of every member and is committed to protecting your personal data. This Privacy Policy ("Policy") describes how ATM 888 collects, uses, discloses, stores, and protects the personal information you provide when registering for and using our platform.

This Privacy Policy applies to all users of the ATM 888 platform in Malaysia, including the website, mobile app, and all related services. By using ATM 888's services, you agree to the collection and use of your personal information as described in this Policy.

ATM 888 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of handling members' personal data. We take this responsibility seriously and strive to remain at the forefront of data protection best practices in the industry.

2Types of Personal Data Collected

ATM 888 only collects personal data that is necessary to provide, maintain, and improve our services. The data we collect can be grouped into the following categories:

ATM 888 does not collect sensitive data such as medical information, religious beliefs, or political views unless required by law. We also do not collect data that is irrelevant to the platform's operations.

3How We Collect Your Data

ATM 888 collects members' personal data through various legitimate and transparent channels:

• Account Registration: You directly provide your name, email address, phone number, and other details when registering as an ATM 888 member.
• KYC (Identity Verification) Process: To meet legal and security requirements, we may request a copy of your MyKad or other identity document at certain times.
• Financial Transactions: Each time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), we record the relevant transaction details.
• Platform Usage: We automatically collect technical and usage data as you browse and interact with ATM 888.
• Cookies & Similar Technologies: Through cookies, web beacons, and tracking technologies described in the Cookie Policy section of this document.
• Support Communications: When you contact the ATM 888 support team via live chat or email, conversations are recorded for quality and security purposes.

4Purpose of Personal Data Use

Personal data collected by ATM 888 is used solely for legitimate purposes directly related to the provision of our services, including:

• Processing account registration and verifying member identity
• Securely processing deposits and withdrawals in MYR
• Providing personalised gaming and Sports Betting services
• Sending important notifications regarding your account, transactions, and changes to our terms
• Providing effective and responsive customer support
• Detecting and preventing fraud, money laundering, and illegal activities
• To fulfil applicable legal and regulatory obligations in Malaysia
• Sending promotional information and bonuses (with your consent)
• Improving and developing ATM 888 platform features based on usage patterns
• Conducting internal statistical analysis for service improvement

5Data Sharing & Disclosure

ATM 888 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, there are limited circumstances in which data may be shared:

• Payment Service Providers: Required financial data is shared with recognised payment providers (Touch 'n Go, GrabPay, DuitNow, FPX, and others) exclusively for the purpose of processing your transactions securely.
• Technical Service Providers: ATM 888 engages selected third-party services for hosting, analytics, and security. All such parties are bound by strict confidentiality agreements.
• Legal Obligations: ATM 888 will disclose data when required by Malaysian law, court order, or a valid request from the relevant authorities.
• Protection of ATM 888's Rights: In cases of suspected fraud, breach of terms, or illegal activity, relevant information may be shared with the appropriate authorities.

In all instances of data sharing, ATM 888 ensures that the receiving parties adhere to data protection standards equivalent to or higher than those we ourselves observe.

6Data Security Measures

ATM 888 takes the security of members' personal data extremely seriously. We implement multiple layers of technical and organisational safeguards to ensure your data remains protected at all times:

• 256-bit SSL Encryption: All data transmitted between your device and ATM 888's servers is encrypted using the same technology as Malaysian online banking.
• Two-Factor Authentication (2FA): 2FA is available for all ATM 888 accounts as an additional layer of protection.
• Access Control: Members' personal data is accessible only to ATM 888 staff who require it in the course of their duties.
• 24/7 Security Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity or attempted intrusions.
• Regular Security Audits: ATM 888 conducts periodic third-party security audits to identify and address any vulnerabilities.
• Secure Data Storage: Data is stored in data centres that comply with strict physical and digital security standards.

7Data Retention Period

ATM 888 retains members' personal data only for as long as necessary to fulfil the original purpose of collection and to meet related legal obligations:

• Active Account Data: Retained for the duration your account is active with ATM 888, plus a 6-year period following account closure to meet legal requirements.
• Financial & Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legislation.
• Login & Security Data: Retained for 12 months for security audit and incident investigation purposes.
• Customer Support Conversations: Retained for 24 months for service quality purposes and historical complaint reference.
• Marketing Data: Retained until you withdraw your consent for marketing communications.

Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked back to you personally.

8Cookie Policy

ATM 888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device while you browse a website.

Types of cookies used by ATM 888:

• Essential Cookies: Required for core platform functions such as login authentication, session security, and basic preferences. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use ATM 888 to help us identify areas for improvement.
• Functional Cookies: Remembers your preferences such as language, region, and display settings for a more personalised experience.
• Analytics Cookies: Helps ATM 888 understand aggregate usage patterns for platform improvement.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the ATM 888 platform.

9Your Rights as a Data Subject

As an ATM 888 member in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) and our policy:

To exercise any of the above rights, please contact the ATM 888 support team via email at support@atm888.site. Requests will be processed within 14 business days. In certain cases, we may require additional identity verification before processing your request.

10Protection of Children's Data

ATM 888 services are strictly for users aged 18 and above. ATM 888 does not knowingly collect or store personal data from minors.

If we discover that personal data belonging to a minor has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. If you believe a child has registered on the ATM 888 platform without parental or guardian consent, please contact us immediately at support@atm888.site.

11Links to Third-Party Websites

The ATM 888 platform may from time to time contain links to third-party websites or services operated by payment providers such as Maybank2u, CIMB Clicks, or other Malaysian e-wallet providers.

ATM 888 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the Privacy Policy of any third-party website you visit. Links to third-party websites do not imply that ATM 888 endorses or is responsible for their content.

12Privacy Policy Amendments

ATM 888 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. Each version will display an up-to-date "Last Updated" date at the top of the document.

For significant changes, ATM 888 will notify members via:

• Email notification to the registered address
• Pop-up notifications within the ATM 888 platform
• Notice on the website's main page

Continued use of the ATM 888 platform after any amendments are published constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to stop using the platform and request account closure.

13Contact Us – Data Protection Office

For any questions, concerns, or requests regarding ATM 888's Privacy Policy or the handling of your personal data, please contact us:

• Email: support@atm888.site
• Live Chat: Available on the ATM 888 platform, 24 hours a day, 7 days a week
• Standard Response Time: 24–48 hours via email; within 30 minutes via live chat

We are committed to addressing every privacy inquiry thoroughly and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body overseeing PDPA compliance in this country.